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Got a question about our Best Price Guarantee?
Ask us a question and we'll get back to you as soon as we can.
Here at Sandicliffe, we’re not only certain that you’ll find the best prices for your car with us, we
guarantee it! We promise all our customers a Best Price Guarantee when they purchase a used car from one
our dealerships. That means if you find a like-for-like car elsewhere, we’ll refund the difference,
yet, we’re so confident we’ll even throw in £50 cash!
If you happen to come across a like-for-like used car at a lower price elsewhere within 7 days of purchasing
from Sandicliffe, tell us all about it. We’ll be happy to keep our promise and return the difference.
Give our Customer Care team a call on 0115 9395000. Alternatively, get in touch
using our online form.
The competing used car will need to qualify as having the following features as your Sandicliffe
In addition to the list above, the competing car must also be available for purchase and delivery within
the same timeframe as Sandicliffe. It needs to meet the same high standards offered by our used vehicles
and its pricing must be available to the general public from reliable retail outlets only (car
supermarkets and main dealers who are VAT registered). Private sellers, sole traders and cars ‘sold as
seen’ will not be considered.
To qualify, the claimant must have purchased a used car from one of our Sandicliffe dealerships and have
their name printed on the Order Form or Sales Invoice. Only customers whose names are present on the Order
Form or Sales Invoice will be eligible to make a claim, so please make sure the right person is making the
You will need to make your claim within 7 days of placing your order and NOT 7 days from the
collection. For example, if you placed an order for one of our used cars on 1st January and collected it on
3rd January, your claim window would end on 7th January, not 10th January.
You are entitled to make one claim per year.
The price of the competing vehicle must be evidenced through documentation from a reliable car retailer
or car supermarket (must be a local car dealership). Any promotions or temporary discounts do not
qualify to price competition, meaning any competing cars with a lower price due to temporary discounting
or promotions will not be eligible for this claim.
The price match will concern itself with the cost of the vehicle only. Any additional costs are not
included in our Best Price Guarantee, these include:
Sandicliffe reserves the right, at its sole discretion, to change or modify
these terms and conditions at
any time without prior notice.
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Consumer Experience 2020
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At Sandicliffe, we believe in Treating Customers Fairly. Sandicliffe is a trading name of
Sandicliffe Ltd. Registered in England and Wales No with company registration number 03193805.
Registered office: 155-185 Derby Road, Loughborough, England, LE11 5HN. To improve our quality,
calls may be
recorded for training and monitoring purposes.
Sandicliffe Limited is an Appointed Representative of Automotive Compliance Ltd, which is
and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s
permissions as a Principal Firm allows Sandicliffe Limited to act as a credit broker, not as a
lender, for the introduction to a limited number of finance providers and to act as an agent on
behalf of the insurer for insurance distribution activities only.
‘Used Car Disclaimer’
Some of our vehicles have been sourced from Manufacturer buy back schemes or selected Fleets. As a
result whilst we can confirm the number of registered keepers we cannot confirm how many drivers a
vehicle has had. We can confirm that the vehicle has passed a comprehensive AA Approved 128 point
out by a manufacturer approved technician and has a full HPI Provenance check meaning we can
guarantee its lifetime history.
Sandicliffe subscribes to the Motor Industry Code of Practise for Service and Repair (and Vehicles
Sales where applicable) for motor vehicles.
© Copyright 2020 Sandicliffe Ltd.
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