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There are many benefits to the Motability scheme, which is why the scheme continues to grow in popularity
each year. A brand-new vehicle can offer people with limited mobility a sense of freedom that can be
invaluable to someone’s day to day quality of life. The Motability Scheme covers the greater cost of a
new vehicle, meaning it’s within reach for people who are unable to work due to disability or illness.
The simple and affordable scheme has created a solution for people who have additional transport
limitations and accessibility
Our Motability Specialists are at the heart of the Motability application and process. When making your
initial enquiry, you will liaise directly with a Specialist located at your local Sandicliffe dealership
to ensure a smooth and easy business transaction. Our specialists benefit from a wealth of experience
and training, making us the perfect team to help advise you through the process and help you choose a
suitable vehicle. Once the car is ordered, the Specialist will track the progress of your vehicle’s
build and pass on any important information to yourself. They will also organise the supply and fit of
Motability Adaptations to your new vehicle before you take delivery. When the vehicle arrives on site,
you will be invited down to the dealership for the vehicle handover. The one on one handover procedure
allows us to demonstrate how to use each feature available in your new vehicle, as well as encouraging
you to ask any questions or express any concerns you may have. Once confident, you can drive the vehicle
away in the knowledge that you have a Motability Specialist on hand at any time for any future
enquiries. At Sandicliffe, great customer care doesn’t stop at the showroom doors.
At Sandicliffe, we understand how important designated parking and disabled access is, and we pride
ourselves on making this a priority. All our dealerships are equipped with disabled parking bays, access
ramps and disabled toilets, ensuring your visit is comfortable and stress free. Our staff have been
trained to be respectful and helpful towards your needs always and are happy to assist if required. We
are more than confident our motability facilities are held to a
good standard with regards to disabled accessibility, however if you would prefer to call ahead before
any visits, we are happy to take extra precautions in preparation for you arriving.
If you’re worried about the cost of maintenance on the vehicle, don’t be. As well as paying for the car,
the Motability Scheme will also cover the cost of servicing, repairs and general maintenance. An annual
service is required annually for the first 2 years, the vehicle will then need an MOT and quality check
before it’s handed back to Motability. Any repairs or wear and tear items, such as replacement brake
pads, that are needed during this time are all covered by Motability, so you don’t have to be concerned
about any costs, to make sure this is as stress free as possible, we even offer a free courtesy car or
collection and delivery service! This means, all you have to do is drive, fuel and enjoy!
Motability Adaptations to some people, are the most important
aspect of your vehicle, so it’s important to know that you order the right one for you! The adaptations
can help to aid steering, gear change, accessibility, stowage and pedal control and can all be supplied
and fit free of charge. If you think you may benefit from one of these adaptations it’s worthwhile to
discuss with your Motability Specialist, they can help with information and advice and can even arrange
for you to test some of them before ordering. Once you have decided on your chosen adaptation(s) simply
let your Specialist know and they can have this supplied and fit to your new vehicle in time for your
collection date. It’s as easy as that!
There’s nothing worse than popping a tyre whilst on your travels, but not to worry we’ve got you covered.
With full roadside assistance throughout the EU, the RAC are on hand 24 hours a day, 7 days a week to
come and rescue you. Just a puncture? Simple, just drive to your nearest Kwikfit or call them on 0330
123 1531, explain you’re a Motability customer and they’ll change or repair it there and then for you!
No hassle at all.
As part of your agreement, all window and windscreen repairs and replacements are covered completely free
of charge. It’s always better to let us know sooner rather than later if you spot any cracks or chips in
your windscreen. This can help prevent the glass being completely replaced. Simply call Glassline on
05000 355 355 to arrange a booking with your local, or mobile repairer. You will need to explain that
you are Motability Customer and present your Certificate of Motor Insurance as proof.
When you take delivery of your new car, the vehicle will already be taxed for the first year. If you live
in Great Britain or Nothern Ireland, Motability will arrange for the car to be taxed automatically each
year through your lease agreement, unless you have chosen to pay for your tax privately. If you think
your vehicle may not be taxed or overdue, you can check
the vehicle tax details online.
One of the biggest benefits of being on the Motability Scheme are being able to drive a brand-new vehicle
of your choice every three years! After three years of hassle free driving, your local branch will
invite you to get the vehicle MOT up to 60 days prior to the renewal date, this gives you the perfect
opportunity to order your new vehicle! The Scheme diminishes the risks of owning a vehicle that could
potentially cost thousands to maintain or repair, by offering a lease option with no ownership costs and
a brand-new vehicle every three years! Why three years? As soon as the vehicle hits this age, it
requires an annual MOT to be considered as safe to drive. This is because after three years of driving,
certain parts of the car such as brake pads start to wear and some minor changes may be needed. It’s
around this time that most manufacturers bring their warranty to a close also. At this stage, we do a
full condition check of the vehicle and photograph to Motability for them to estimate the vehicle. The
vehicle is then bought by the dealership or sent back to Motability to sell on as an Approved Used
Insurance on the scheme is free of charge and is provided by Royal Bank of Scotland (RSA) and covers the
Motability candidate and one additional driver (terms and conditions apply). Allowing an additional
driver on the insurance policy makes the Motability programme suitable for people receiving a disability
award who cannot drive themselves. It introduces a freedom of transport that they haven’t had before, as
even people without a licence can apply for the scheme.
All the vehicles on the Motability Scheme are available on a three-year lease with a mileage allowance of
60,000 miles. As the national average is 15,000 miles per year, the allowance is very generous and
allows for you travel throughout the EU with no worries.
An Advanced Payment, is a non-refundable payment made at the beginning of the agreement, this amount can
differ depending on the model and specification of your chosen vehicle. But don’t panic, at Sandicliffe
we have such a vast selection of Motability cars available, that hundreds of our New Cars have Nil
Advanced Payment. This means, no upfront cost! So, don’t worry about breaking into your piggy bank just
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Consumer Experience 2020
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At Sandicliffe, we believe in Treating Customers Fairly. Sandicliffe is a trading name of
Sandicliffe Ltd. Registered in England and Wales No with company registration number 03193805.
Registered office: 155-185 Derby Road, Loughborough, England, LE11 5HN. To improve our quality,
calls may be
recorded for training and monitoring purposes.
Sandicliffe Limited is an Appointed Representative of Automotive Compliance Ltd, which is
and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s
permissions as a Principal Firm allows Sandicliffe Limited to act as a credit broker, not as a
lender, for the introduction to a limited number of finance providers and to act as an agent on
behalf of the insurer for insurance distribution activities only.
‘Used Car Disclaimer’
Some of our vehicles have been sourced from Manufacturer buy back schemes or selected Fleets. As a
result whilst we can confirm the number of registered keepers we cannot confirm how many drivers a
vehicle has had. We can confirm that the vehicle has passed a comprehensive AA Approved 128 point
out by a manufacturer approved technician and has a full HPI Provenance check meaning we can
guarantee its lifetime history.
Sandicliffe subscribes to the Motor Industry Code of Practise for Service and Repair (and Vehicles
Sales where applicable) for motor vehicles.
© Copyright 2020 Sandicliffe Ltd.
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