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In line with UK Government advice, Sandicliffe will be temporarily closing our dealerships from end of play 24th March until further notice. As it stands, our Nissan Nottingham and Loughborough Service & MOT centres will continue to operate until the end of the month in order to Service/MOT any vehicles due on or before 30/03/2020 (following DVLA regulation). This may change in the near future.
After following the current Coronavirus situation closely, it is with a heavy heart that Sandicliffe has decided to temporarily close all physical dealerships by the end of today to safeguard our customers and employees to the best of our abilities. We understand you may have a dozen questions and we would like to reassure you that our dedicated customer service teams will be available online via social media and Live Chat as well as over the phone to answer all of your queries.
You can contact us by using our live chat facility online as well as messaging us on our social media channels including Facebook, Twitter, Instagram and LinkedIn. We will also be available to answer any questions over the phone on 0115 939 5000.
Where this may not be possible, for example due to manufacturer factory closures, we will be in touch to ensure you are regularly notified with the subsequent steps.
Our Specialist Technicians are working hard to finish all work in progress, meaning any vehicle that is currently being repaired or serviced at a Sandicliffe garage will be completed and we will be in touch with you very shortly.
Sadly, while we prioritise to finish all existing workshop repairs and servicing, we are unable book any new customer appointments after 30/03/2020 due to the most recent guidance issued by UK Government.
All Sandicliffe Sales departments are now closed until further notice and given the seriousness of the situation at hand, we are unable to specify when we will re-open for bookings. We are expecting this to be no later than Monday 27th April, but should anything change, we will update you accordingly.
You may still browse our complete stock of vehicles online and make an enquiry on any vehicle you wish to find out more about. You may also use our online booking system to request an appointment any time after Monday 27th April – (again, should we need to extend our closure, we will be in touch to reschedule accordingly).
The DVLA has announced all vehicle owners due a Service or MOT on (or before) 30/03/2020 must act before the end of the month. Vehicles due for MOT on (or after) 31/03/2020 will be granted a 6-month extension. For that reason, our Service and MOT centres will remain open until the end of the month and will MOT or service vehicles that are due on or before 30/03/2020 only.
If your vehicle MOT/Service expires on (or after) 31/03/2020, we will not be able to accept your appointment request. We apologise for any inconvenience this may cause.
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Note: We are unable to take bookings before 27th April.
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Due to Covid-19 vehicles will be reserved until our dealerships reopen. For more information please contact us using the livechat.
Sandicliffe are committed to the safety of our community and hope you can understand why we have had to take the difficult decision to close all physical activity for the foreseeable future. We wish you all good health and look forward to re-opening our doors for you very soon.
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Consumer Experience 2020
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At Sandicliffe, we believe in Treating Customers Fairly. Sandicliffe is a trading name of
Sandicliffe Ltd. Registered in England and Wales No with company registration number 03193805.
Registered office: 155-185 Derby Road, Loughborough, England, LE11 5HN. To improve our quality,
calls may be
recorded for training and monitoring purposes.
Sandicliffe Limited is an Appointed Representative of Automotive Compliance Ltd, which is
and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s
permissions as a Principal Firm allows Sandicliffe Limited to act as a credit broker, not as a
lender, for the introduction to a limited number of finance providers and to act as an agent on
behalf of the insurer for insurance distribution activities only.
‘Used Car Disclaimer’
Some of our vehicles have been sourced from Manufacturer buy back schemes or selected Fleets. As a
result whilst we can confirm the number of registered keepers we cannot confirm how many drivers a
vehicle has had. We can confirm that the vehicle has passed a comprehensive AA Approved 128 point
out by a manufacturer approved technician and has a full HPI Provenance check meaning we can
guarantee its lifetime history.
Sandicliffe subscribes to the Motor Industry Code of Practise for Service and Repair (and Vehicles
Sales where applicable) for motor vehicles.
© Copyright 2020 Sandicliffe Ltd.
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