To get a precise quote, add the items you wish to purchase to your basket and go through the checkout process. You will then be given a price for delivery of your parcel to your delivery address.
Once your item has been despatched, you will receive an email to inform you of this.
Our standard delivery is for 48 hour delivery, but if you live in mainland UK and want a next day delivery option, this will be available as an option when you check out.
Standard Delivery time (2 working days)
Postage = £5.99
Next Day Delivery = £9.99 (For next day order needs to be before 3pm so not available after 3pm or on Saturdays)
Saturday Delivery = £19.99
Standard Delivery £16.99 (2 Working days)
No Next Day
Standard Delivery = £11.99 (2 Working Days)
No Next Day
No Delivery Sunday (No next day delivery option available on Saturdays) Closed Sundays
Order over 3 items, delivery reduced by £2
Order over £300 delivery is free
Click & Collect means your order can be delivered to any Sandicliffe store of your choice. The delivery is free of charge.
The Click & Collect service is delivered free of charge.
To use Click & Collect simply shop online at home / Work or through an in-store iPad and select the ‘Click & Collect’ option at the online checkout. You can then select your preferred store you’d like your order delivered to by using our online store search.
We will charge the payment card or PayPal account used once you have checked out & completed the order.
Click and collect items are ready the same day if your order is submitted before 11:00am. Purchases made after 11:00am will be available for collection the following day, and purchases made after 12:00 on Friday will be available for collection after 12:00 on Monday.
We send you an order confirmation email as soon as you place your online order, to let you know we have received it. The store will email as soon as your items are ready for collection.
You have a full seven days to collect your order from the date we advise you it is ready for collection.
If you are unable to collect your order within seven days, please contact the store by phone, live chat or email and staff will do their best to help.
Please go to the parts department.
Yes of course. Simply return any unwanted full-price items, along with your proof of purchase to any store within one month for a refund or exchange. Sale items will need to be returned within seven days. Please note, where PayPal has been used, we are unable to process a refund in store. Goods may be exchanged for item/s of equivalent value, or returned to us by post.
If you have already received an email from the store, confirming that your order is ready for collection, please contact the relevant store team for assistance.
Our customer services team will be happy to answer any other queries you may have. You can phone them on 01509 261818 Monday - Friday: 8.00am - 5.00pm Saturdays & Sundays: Closed
We want to make shopping online with us as easy and convenient as possible, so if you purchase any item from us, and decide it's not what you expected, simply return it back to us in a resalable condition within 28 working days and we will refund the cost of your item minus any postage costs.
Please ensure all items are returned in the original packaging and unused. We will be able to process returns which are not in the original packaging.
Please ensure the appropriate paperwork is returned with the item where possible.
Always ask for proof of postage and it is recommended items are returned via recorded delivery where possible
If you receive an item that is damaged or faulty, just let us know within 14 days and we will arrange for collection of that item and either refund the full cost of the item or deliver a replacement item for you.