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NEW UPDATE: Important Coronavirus (Covid-19) Updates

Find out how we are dealing with the changes in recent events ensuring our customers and communities are best protected at all times.

Mar 23, 2020

NEW UPDATE: Important Coronavirus (Covid-19) Updates

Our customers remain our number one priority during this time where the world is experiencing heightened levels of uncertainty, apprehension and rightful concern due to the outbreak of Coronavirus (Covid-19). 

We’d like to take this opportunity to reassure you that we have taken every precaution we can at the minute to guarantee you are best protected when visiting your local Sandicliffe dealerships. Please see below for more information where we try to answer your questions on how we’re supporting our customers during this time. 


UPDATED 25/03/2020

Sandicliffe anticipates to re-open 27/04/2020

All Sandicliffe Sales departments are now closed until further notice and given the seriousness of the situation at hand, we are unable to specify when we will re-open for bookings. We are expecting this to be no later than Monday 27th April, but should anything change, we will update you accordingly.

You may still browse our complete stock of vehicles online and make an enquiry on any vehicle you wish to find out more about. You may also use our online booking system to request an appointment any time after Monday 27th April – (again, should we need to extend our closure, we will be in touch to reschedule accordingly).

DVLA announces 6-month MOT extension

In line with UK Government advice all vehicle owners due an MOT on (or before) 30/03/2020 will need to get this renewed within the next 5 days. Vehicles due for MOT on (or after) 31/03/2020 will be granted a 6-month extension. Sandicliffe will be temporarily closing our dealerships from end of play 24th March until further notice. As it stands, our Nissan Nottingham and Loughborough MOT centres will continue to operate until the end of the month in order to finalise any MOT for any vehicles due on or before 30/03/2020 (following DVLA regulation). This may change in the near future.

Please only book if your vehicle MOT expires on (or before) 30/03/2020. If your vehicle is due after this date, your appointment cannot be accepted. Please also note there are a limited number of spaces, bookings will be made on a first come first serve basis. Apologies for any inconvenience this may cause.

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UPDATED 24/03/2020

Sandicliffe closes all physical dealerships until further notice.

During this critical time, we’ve decided to hit pause and put the brakes on. Following government regulation, it is with a heavy heart that we announce all Sandicliffe dealerships are now temporarily closed pending further notice. Garages are open for essential work only. See below for information regarding Service & MOT.

Will customers receive finance payment holidays?

If you feel that during this time you may come into difficulty meeting your monthly finance repayments, please contact your finance provider as soon as possible. As Sandicliffe is not a finance provider, we are unable to make any decisions regarding payment options, but we are more than happy to assist in any way possible. For example, if you are unsure of who your finance provider may be or would like to talk to a Specialist in our Finance department for more information, please do not hesitate to give us a call on 0115 790 0087.


UPDATED 18/03/2020

Is Sandicliffe still open for business?

As it stands, all Sandicliffe dealership facilities and services will remain open as usual with the added safety measures being implemented effective immediately:

- We have invested heavily in hand-sanitising equipment accessible at all dealership sites

- Home & dealership Test Drives have been made temporarily unavailable to reduce any risk of spreading the virus

- As a result, Virtual Test Drives and Tours of vehicles are available upon request

- We have limited daily appointment slots to ensure low influx of people

- Maximised hygiene within dealerships with increased in-house cleaning

- Displayed visual reminders to colleagues on how to maintain the highest level of hygiene at all times

- And are following government advice and guidance from the World Health Organisation closely

Please know that we are in constant communication with all the relevant authorities to ensure all protocols are being followed and Sandicliffe remains a low-risk environment. Should anything change in the future, we will keep you updated. 

If you have any concerns or queries regarding this matter, please do not hesitate to get in touch and for any future updates, be sure to give our social channels a follow where we will be posting regularly.

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