NEW UPDATE: Important Coronavirus (Covid-19) Updates
Find out how we are dealing with the changes in recent events ensuring our customers and communities are best protected at all times.
Jan 08, 2021
Our customers remain our number one priority during this time.
We’d like to take this opportunity to reassure you that we have taken every precaution we can to guarantee you are best protected when visiting your local Sandicliffe sites for Servicing/MOT/repairs. Please see below for more information where we try to answer your questions on how we’re supporting you during this time. Thank you for your continued support and cooperation.
Showrooms are closed. Sales departments remain open for online/phone enquiries as well as online sales and reservations.
As announced by the Prime Minister, the UK will be entering a third lockdown period starting 31st December 2020. As a result, all Sandicliffe showrooms will temporarily close until further notice. You can contact us online or by telephone for any enquiries, sales or reservations.
In adherence with government advice, servicing, MOT and repairs will remain open, for which you can book online or by calling 0115 939 5000.
We are also offering 0% finance across all Aftersales care across 6 months to take the pressure off any financial stresses.
MOT guidance from the Government
MOT garages can remain open. Please remember it is illegal for a vehicle to be driving on the road without a valid MOT. The only case in which it is acceptable for a vehicle to be driving without a valid MOT is for the journey to a pre-booked MOT centre.
There is no government exemption on MOT this time. Please make sure your vehicle up to date with a valid certificate.
Affordable payment plans such as 0% finance across 6 months is available on MOTs.
Buy or reserve your next car online
For the added safety of our customers, online sales and reservations will still be available during the lockdown period thanks to our new Buy Online functionality in association with Santander. Vehicle collections and deliveries will proceed as soon as it is safe to do so.
This means you can continue to secure some incredible deals from the Sandicliffe Big Sale which will continue to offer great prices and discounts on Used Cars throughout the lockdown period.
Collections and deliveries will continue to be available.
The Sandicliffe Promise - Keeping You Safe
We aim to offer our services to you in a safe and risk-free manner. For that reason, we introduced the Sandicliffe Promise at your local Sandicliffe sites which includes 6 crucial steps that strive to keep everyone in our community as safe as possible at all times.
Sandicliffe anticipates to re-open 27/04/2020
All Sandicliffe Sales departments are now closed until further notice and given the seriousness of the situation at hand, we are unable to specify when we will re-open for bookings. We are expecting this to be no later than Monday 27th April, but should anything change, we will update you accordingly.
You may still browse our complete stock of vehicles online and make an enquiry on any vehicle you wish to find out more about. You may also use our online booking system to request an appointment any time after Monday 27th April – (again, should we need to extend our closure, we will be in touch to reschedule accordingly).
DVLA announces 6-month MOT extension
Sandicliffe closes all physical dealerships until further notice
During this critical time, we’ve decided to hit pause and put the brakes on. Following government regulation, it is with a heavy heart that we announce all Sandicliffe dealerships are now temporarily closed pending further notice. Garages are open for essential work only. See below for information regarding Service & MOT.
Will customers receive finance payment holidays?
If you feel that during this time you may come into difficulty meeting your monthly finance repayments, please contact your finance provider as soon as possible. As Sandicliffe is not a finance provider, we are unable to make any decisions regarding payment options, but we are more than happy to assist in any way possible. For example, if you are unsure of who your finance provider may be or would like to talk to a Specialist in our Finance department for more information, please do not hesitate to give us a call on 0115 790 0087.
Is Sandicliffe still open for business?
As it stands, all Sandicliffe dealership facilities and services will remain open as usual with the added safety measures being implemented effective immediately:
- We have invested heavily in hand-sanitising equipment accessible at all dealership sites
- Home & dealership Test Drives have been made temporarily unavailable to reduce any risk of spreading the virus
- As a result, Virtual Test Drives and Tours of vehicles are available upon request
- We have limited daily appointment slots to ensure low influx of people
- Maximised hygiene within dealerships with increased in-house cleaning
- Displayed visual reminders to colleagues on how to maintain the highest level of hygiene at all times
- And are following government advice and guidance from the World Health Organisation closely
Please know that we are in constant communication with all the relevant authorities to ensure all protocols are being followed and Sandicliffe remains a low-risk environment. Should anything change in the future, we will keep you updated.
If you have any concerns or queries regarding this matter, please do not hesitate to get in touch and for any future updates, be sure to give our social channels a follow where we will be posting regularly.