Ford SYNC: The Complete Guide

Discover the changes between the integrated in-vehicle communications and entertainment systems offered by Ford.

Nov 23, 2018

Ford SYNC: The Complete Guide

In-car infotainment systems are high on the agenda when buying a new car. From connecting your smartphone via Apple Car Play and Android Auto to adding a location into your Satnav with your voice, this is now an important factor in the car buying process, to improve the safety of the car by never having to take your hands off the wheel.

Ford’s first offering of the infotainment system came in the shape of Ford SYNC. Such systems were only expected to be found at the high end of the market where their importance was first realised, but Ford was quick to introduce this concept into more affordable models.


The first generation of SYNC allows you to instruct the system to perform simple tasks using voice recognition. Ford SYNC is really easy to navigate and a simple instruction “phone, call home” will call the number under the name ‘home’ stored in the smartphone which is connected to the system.

SYNC offers a 5” colour multi-functional display with navigation and 1 USB port to connect your devices. It’s able to read your text messages aloud, select music from your USB connected device, access your phone’s contact list and comes with an SD card slot to add and/or update map data. Smartphones can be connected to the system using Bluetooth connectivity.

Ford SYNC 2

The main focus for Ford when developing SYNC 2, was to dramatically improve voice recognition. SYNC 2 will respond to more naturally spoken phrases such as “I’m hungry” which will then prompt the system to show you the nearest food outlets in the area. The updated version of SYNC offers an 8” colour touchscreen which is split into four sections: audio, satnav, climate and phone. With SYNC 2 you can control the climate temperature of the vehicle with a simple voice command so that you aren’t fiddling with the climate control whilst trying to keep your attention on the road ahead. It boasts 2 USB ports with smart charging and an SD card slot for map and audio file updates.

While SYNC offers phonebook calling using your contact names, SYNC 2 offers a more intuitive version of this feature. An additional improved feature of the SYNC 2 system is that you can send a customized message using voice control as well as reading messages aloud.

Not only can you now control multiple functions with SYNC, but a range of apps are now available with SYNC 2, meaning you can tailor the system specifically to your needs. Apps such as Spotify and Cityseeker can be accessed through your connected smartphone thanks to Applink. To access the apps which are compatible you can browse the Ford app catalogue.

Ford SYNC 3

SYNC 3 is the third-generation version of Ford SYNC. SYNC 3 enables you to use voice control to make a call, listen to your favourite tracks and even select apps with SYNC Applink. Voice-activated technology from Siri Eyes Free helps you to keep your eyes on the road and your hands on the wheel; minimising any safety risks.

The Ford SYNC 3 is offered in either a 6.5 or 8-inch colour touch screen with easy to read text and icons and an all-new looking GUI (Graphical User Interface). It has all the features of the SYNC 2 with some upgrades and plenty of additional features that make it worth opting for this system. It supports both Apple Car Play, so you can link your iPhone to it and see your phones display on the screen, it also supports Android Auto The touchscreen allows for tap, swiping and pinching gestures as you would on a smartphone or tablet for even more intuitive navigation. When you are driving you can use voice commands to operate it, to ensure that you keep both hands on the wheel, which also features 5-way controls. The Crystal-clear buttons are larger to make accessing information more easy and accurate. The SYNC 3 is up to 10X faster than SYNC 2 in both response time and loading.

Check out all the new features for the SYNC 3 here:

Voice Control

With SYNC you can use your voice to make a simple request. Whether you want to make a call or change the radio channel you can simply ask SYNC to perform the task. SYNC is tailored to your vehicle and the technology it has to inhibit confusion of what you can request of your vehicle. The enhanced voice controls found in SYNC 2 and the further enhancements found in the SYNC 3, now respond to a more simplified and adulate grammar, meaning you can speak more naturally to get the system to complete tasks.

To use the voice, control the driver simply presses the button located on the steering wheel and states the command intended. When the voice button is activated, a list of previous commands is shown on the screen so that a reoccurring duty is even easier to perform.

If you are looking for a car which has an infotainment system which is easy to use with minimal distraction to your driving and enables you to stay in touch whilst on the road, Ford SYNC, Ford SYNC 2 and SYNC 3 should make your choice much easier.

Ford SYNC with FordPass

To get the most out of your Ford SYNC we recommend that you download the FordPass app that works in conjunction with Ford SYNC as well as Apple CarPlay and Android Auto .

Check out this quick How-To video about the app.

More on the FordPass App

Ford SYNC, SYNC 2 and SYNC 3 is offered on a range of New and Approved Used Ford Cars and Vans, call 0115 939 5000 to enquire today.     

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